RETURNS AND EXCHANGES

*** NO REFUNDS ONLY EXCHANGES****

RETURNS FOR EXCHANGE MUST MEET THESE REQUIREMENTS:

  • Merchandise must be returned within 5 days of receipt.
  • Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, or soiled, and clothing tags must still be intact. Items must be in a condition suitable for resale.
  • Merchandise must have all tags, including any hangtags attached.
  • Any merchandise marked "Final Sale" cannot be returned.
  • We reserve the right to refuse any exchange.
  • change that does not meet our requirements including any signs of wear.
  • Customer is responsible for shipping fees to send the order back to CrystaLucci
  • Shipping fees are not refundable.
  • CrystaLucci diligently inspects all items before shipping; therefore, damaged merchandise is extremely unlikely. Any returned items will be inspected for signs of wear and if  the item does not match the original condition, the product will be sent back to the buyer.